Privacy Policy

Last updated: 27 September 2025

WITX ("the App", "we", "our") values your privacy and is committed to protecting the personal data of our users ("you"). This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your rights regarding your personal data.

1. Information We Collect

When you use the App, we may collect the following types of information:

Contact Information

Name, email address, phone number (used for account registration, verification, and communication)

Payment Information

Transaction details for purchases of study sheets, courses, or other services. (We do not store credit card details directly; payments are processed through Apple In-App Purchase or other authorized payment providers)

User Content

Study sheets, courses, videos, images, or other learning content uploaded by you or tutors

Search and Usage Data

Search queries, feature interactions, purchase history, and in-app activities

Identifiers

User ID, Device ID, Push Notification Token

Analytics & Diagnostics

Crash reports, performance metrics, and logs necessary for improving the App

2. How We Use Information

We use the collected data to:

Provide core features of the App (learning, tutoring, sheet marketplace, score calculators)
Authenticate and manage user accounts
Personalize user experience
Analyze and develop new features
Monitor and fix technical issues (crash and performance monitoring)
Provide customer support
Communicate updates and promotions (only with your consent)

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties.

We may share your data only in the following circumstances:

Service Providers

e.g., cloud hosting, payment gateways, analytics, crash reporting tools

Legal Requirements

if required by law, regulation, or legal process

Protection of Rights and Security

to detect and prevent fraud, or to enforce our Terms of Service

4. Data Storage and Protection

Your data will be stored securely with industry-standard safeguards

Sensitive payment information (e.g., credit card details) is processed by certified payment providers (such as PCI-DSS compliant processors)

5. Your Rights

You have the right to:

Access and correct your personal information
Request deletion of your data (as permitted by law)
Opt-out of marketing communications
Withdraw your consent to data processing

6. Children's Privacy

Our services are not directed to children under 13. If we discover that we have collected personal data from a child under the minimum age required by law, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the App and/or on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: thanathip@khonlabs.com

Website: https://www.witx.in.th